Daiwa Service/club repair

Daiwa Service/club repair

Post by SWR » Mon, 24 Oct 1994 15:23:06


I recently sent a broken club to Daiwa for repair. I am happy to say that
I did so at the prompt of someone on the Internet. Anyway, against my
better judgement, I sent the club to Daiwa thinking it was going to cost
me more. I received a call from their service department to determine
warranty status. I told them it wasn't under warranty as it got in a fight
(unintentional) with a cypress tree and lost.

To make a long story short, they replaced my broken shaft (graphite) and
shipped it back to me at no charge. I am really impressed!  I may not use
their clubs the rest of my life, but I wall ALWAYS recommend them.

 
 
 

Daiwa Service/club repair

Post by christopher p milet » Thu, 27 Oct 1994 23:21:12

: I recently sent a broken club to Daiwa for repair. I am happy to say that
: I did so at the prompt of someone on the Internet. Anyway, against my
: better judgement, I sent the club to Daiwa thinking it was going to cost
: me more. I received a call from their service department to determine
: warranty status. I told them it wasn't under warranty as it got in a fight
: (unintentional) with a cypress tree and lost.

: To make a long story short, they replaced my broken shaft (graphite) and
: shipped it back to me at no charge. I am really impressed!  I may not use
: their clubs the rest of my life, but I wall ALWAYS recommend them.

I broke the shafts of both my driver and 3-wood and sent them to Diawa
to be repaired.  Total cost was $5 shipping and handling.  I too will
always recommend them.

Chris  --  I may use my driver and 3-wood the rest of my life