Excellent service

Excellent service

Post by LoneRegiste » Wed, 02 Oct 2002 04:51:46


Hi everyone,

    I wanted to comment on a golf store in San Diego that gave me EXCELLENT
service today.

    The Golf Mart has my business.  I don't work for them, I don't market
for them, I don't have any relationship with this store except that I am a
VERY happy customer.

    On July 14th, I purchased a set of Pinseeker clubs.  At that time, my
swing was not at all there.  My swing speed topped the charts at a whopping
59mph.  Needless to say, they fitted me with the appropriate clubs which
were senior flex, and 1 degree flat.

    About 1 month later, I took a 3 day golf course, and they totally
reworked my swing.  After I got used to my swing, I noticed several things
that lead me to believe that my clubs were not fitted anymore.  So, today I
called them and asked them if I could get refitted.

    They asked if I had a receipt.  I did not.  But I did have my credit
card statement.  They told me they would try to look my receipt up.  They
did, with little fuss, and I proceeded to get refit.  My swing speed has
increased to 89mph, and I have progressed to a Standard lie.  We tried 1
degree upright, but it was not good.  The flex on the clubs is now firm, and
they feel alot better.

    The Golf Mart swapped out my old clubs with the new set for free - No
charge.  No hassle.  The salesman even commented on my changes, and told me
that these clubs would feel a whole lot better, and I would see some changes
in ball trajectory too.  He was genuinely e***d about it.

    I went ahead and purchased some additional balls, and then a Gap Wedge
also.

    Anyway - I just wanted to let the world know that good customer service
still does exist in San Diego's Golf Mart.

    Thanks all!

Kevin Hill
Vice President/Webmaster
http://SportToday.org/

 
 
 

Excellent service

Post by Zuk » Wed, 02 Oct 2002 05:25:27


Quote:

>Hi everyone,
>    On July 14th, I purchased a set of Pinseeker clubs.  At that time, my
>swing was not at all there.  My swing speed topped the charts at a whopping
>59mph.  Needless to say, they fitted me with the appropriate clubs which
>were senior flex, and 1 degree flat.

I wish I could pick up 30mph on my swing speed.  How'd you do that?

Later,

Zuke
--
You are in control until you are out of control.

 
 
 

Excellent service

Post by LoneRegiste » Wed, 02 Oct 2002 07:29:53

Well - two things have to happen in order for your swing speed to do what
mine did.

1) You have to have a swing that SUCKS before lessons.  (I did, in spades!)
2) You have to learn a new swing, and then bring it out! (I did also!)

Surprisingly - I felt like I was putting MUCH more effort into my first
"swing" than I do into my current swing.  But the results don't lie.
clubhead speed is 30 mph faster after the fact.

Before the lessons, I was lucky to get a 4 iron 150 yards.  A 7 iron 90
yards.  My whole swing approach was "Keep the club head square through the
whole swing".  Now if that doesn't slow you down, and TOTALLY remove any
release/whip motion I don't know what will.

After the lessons - all I can say is that I have a release now, my hips and
shoulders are into it.  Strangely enough, the position of the club at
address can REALLY impeed your total swing.  Have it too high, and I have a
tough time following through and getting good hip turn.  Have it low -
pointing towards my lower zipper, and the release and hip turn just seems to
happen naturally.

Zuke-
    It was rather nice looking at the numbers today and seeing that kind of
quantifiable change.  I mean, I had seen the balls flying off the club face,
and getting 150-170 on my 7 iron - but this just confirmed it more.  It was
gratifying.  GRIN


Quote:


> >Hi everyone,
> >    On July 14th, I purchased a set of Pinseeker clubs.  At that time, my
> >swing was not at all there.  My swing speed topped the charts at a
whopping
> >59mph.  Needless to say, they fitted me with the appropriate clubs which
> >were senior flex, and 1 degree flat.

> I wish I could pick up 30mph on my swing speed.  How'd you do that?

> Later,

> Zuke
> --
> You are in control until you are out of control.


 
 
 

Excellent service

Post by LoneRegiste » Wed, 02 Oct 2002 07:34:33

One thing I have to comment on-

    I had the soft flex clubs in my hand - and was swinging in the high
80's.. like 87, and 89mph.  (5 iron)

    Then he handed me a stiff flex shaft.  I dug that one into the matt, and
flubbed the ball.  It was amazing how much my body actually
"fitted/adjusted" to the club.  So much so, that a small change like shaft
flex caused me to dig a "divot" out of the pratice matt.  The club fitting
pro gave me the 2nd 5 iron, and did not tell me it was a different shaft.
We both got a chuckle out of that.

    A few swings later, and I had it, and swung an other 89.  With the
previous flex shaft, the balls were hitting about the wall matt 8 feet in
front of me, about head height at 6 feet.  With the stiff flex shaft, they
hit about 3 1/2 feet or so high.  Big difference.   I'll take it out to the
range today, and see what the ball flight looks like.

Kevin


Quote:


> >Hi everyone,
> >    On July 14th, I purchased a set of Pinseeker clubs.  At that time, my
> >swing was not at all there.  My swing speed topped the charts at a
whopping
> >59mph.  Needless to say, they fitted me with the appropriate clubs which
> >were senior flex, and 1 degree flat.

> I wish I could pick up 30mph on my swing speed.  How'd you do that?

> Later,

> Zuke
> --
> You are in control until you are out of control.