I wanted to comment on a golf store in San Diego that gave me EXCELLENT
The Golf Mart has my business. I don't work for them, I don't market
for them, I don't have any relationship with this store except that I am a
VERY happy customer.
On July 14th, I purchased a set of Pinseeker clubs. At that time, my
swing was not at all there. My swing speed topped the charts at a whopping
59mph. Needless to say, they fitted me with the appropriate clubs which
were senior flex, and 1 degree flat.
About 1 month later, I took a 3 day golf course, and they totally
reworked my swing. After I got used to my swing, I noticed several things
that lead me to believe that my clubs were not fitted anymore. So, today I
called them and asked them if I could get refitted.
They asked if I had a receipt. I did not. But I did have my credit
card statement. They told me they would try to look my receipt up. They
did, with little fuss, and I proceeded to get refit. My swing speed has
increased to 89mph, and I have progressed to a Standard lie. We tried 1
degree upright, but it was not good. The flex on the clubs is now firm, and
they feel alot better.
The Golf Mart swapped out my old clubs with the new set for free - No
charge. No hassle. The salesman even commented on my changes, and told me
that these clubs would feel a whole lot better, and I would see some changes
in ball trajectory too. He was genuinely e***d about it.
I went ahead and purchased some additional balls, and then a Gap Wedge
Anyway - I just wanted to let the world know that good customer service
still does exist in San Diego's Golf Mart.