Yesterday, while playing the thrid or so round with my new XPC
Titanium 380cc driver, I managed to crack the face right in the
sweetspot (a place on the face I previously thought was safe!).
I took it in to our local Golfsmith store this morning and they
happily replaced the head and reshafted it for me on the spot even
though I hadn't had the club assembled there. The staff and clubmaker
at the Golfsmith in Northville, MI did a fantastic job by giving me
what I hoped for but did not expect. If you are looking for an
organization that takes care of their customers, look to Golfsmith!
(I don't work there)
Now to the clubface. Any guesses as to whether this was likely a
weak face, or a clubhead with problems? I am a relatively long
hitter, but not outrageous (swing speed 92-97 with Driver when I was
designing the club); the crack happened on a very good (for me) drive
230 in the fairway (sorry, being rec.sport.golf it was a normal boring
432 yard drive off the tee into a headwind), just looked down to see
where the impact was and there were dimple marks all around a 2 inch
crack running horizontally across the top third of the line-less
portion of the face.
Well, I am extremely happy with the service and have an identical
club to p[lay with and I will be keeping an eye on the face.