Board seriously damaged in airplane

Board seriously damaged in airplane

Post by Serge Zlot » Tue, 11 Jul 2000 04:00:00


A friend brought me a brand new board from France (tiga freex281),
flying air france to San Francisco.
The board was in cover, with some padding, and he paid extra money for
bulky item.
When we unpacked it, the bottom rear (behind fin box) was damaged, to
the point that it would actually take water in....
The rear impact must have been massive I imagine.

Repair sure will be expensive if possible at all.
We are going to complain to the airline about it.

What can we expect from the airline? Repair price? Replacement?

Also, any advice for board friendly airline?

Thanks,
--
Serge

 
 
 

Board seriously damaged in airplane

Post by HBRE » Wed, 12 Jul 2000 04:00:00

We had one board totally destroyed by flight. Board was IMCO and brandnew
except for use in one  competition. Board was double bagged with plenty of
bubble wrap and must have been driven over by heavy machinery.

In that event, in absence of special insurance, we were reimbursed by the pound
(I think about $9 per pound and IMCO is just over 30 lbs) which was less than
25% of the value.

I have heard of other better results.

Good luck

 
 
 

Board seriously damaged in airplane

Post by Glenn Woode » Wed, 12 Jul 2000 04:00:00


says...

Quote:

>We had one board totally destroyed by flight. Board was IMCO and brandnew
>except for use in one  competition. Board was double bagged with plenty of
>bubble wrap and must have been driven over by heavy machinery.

>In that event, in absence of special insurance, we were reimbursed by the
pound
>(I think about $9 per pound and IMCO is just over 30 lbs) which was less than
>25% of the value.

I would not have stood for that. Had you agreed to some sort of disclaimer
beforehand?

 
 
 

Board seriously damaged in airplane

Post by Mike » Wed, 12 Jul 2000 04:00:00

We have no option. Airline liability is extremely limited even if their
gorilla deliberately eats our stuff. Your Hope Diamond Rolex and custom
Roberts AVS board are worth a few bucks a pound once checked. Even if your
name is F. Lee Bailey, the airlines still spell it F. You Bailey.

Mike \m/
To reply directly, remove the SpamDam.


Quote:
> >We had one board totally destroyed by flight. Board was IMCO and brandnew
> >except for use in one  competition. Board was double bagged with plenty
of
> >bubble wrap and must have been driven over by heavy machinery.

> >In that event, in absence of special insurance, we were reimbursed by the
> pound
> >(I think about $9 per pound and IMCO is just over 30 lbs) which was less
than
> >25% of the value.

> I would not have stood for that. Had you agreed to some sort of disclaimer
> beforehand?

 
 
 

Board seriously damaged in airplane

Post by Serge Zlot » Wed, 12 Jul 2000 04:00:00

Well I got a quote for repair and faxed to Air France as told...see what
they actually tell me tomorrow
BTW the images (do you think the finbox has to be changed?) of the impact
are here: http://i-fovea.com/~serge/Windsurf

That's loss of sail time anyway...
--
serge

 
 
 

Board seriously damaged in airplane

Post by Karina & Da » Thu, 13 Jul 2000 04:00:00

Mike, you crack me up.

As to the original question:  Many US domestic airlines will not accept most
gear (boards in particular) absent a so-called liability waiver.  You must
sign this small document,  often located on the reverse of your baggage
receipt, or else the airline will refuse to accept it for travel.

What does this mean?  Your signature typically represents your surrender of
all rights to compensation if the airlines (or anyone else) mangles your
gear.

However, the law often distinguishes between random acts of stupidity and
meaningful intent to cause damage.   But it gets better:  one not
necessarily need to show that some dopey airline employee thought it would
be nice to see how deep a mark the heel of his boot would make.  Simply
demonstrating that Captain Klutz  recklessly tossed your gear from the cargo
hold onto the O'Hare tarmac 15 feet below (why is this bringing tears to my
eyes?) ought to bring you complete compensation:  sometimes a brand new
board versus a mere repair.

The tough part is proving that Magilla Gorilla stomped on your new Richard
Greene V2Max proto on purpose.  And that's the rub.  (Try*** in the
***pit with a video cam.)

So, what to do?  Insure your gear through USWindsurfing (USAmature) or your
local underwriter.  Or buy a respirator, a ton of carbon cloth, epoxy and
*** gloves.  But smile big 'cuz you just got back from Maui!

Dan Weiss

 
 
 

Board seriously damaged in airplane

Post by Roger Jacks » Thu, 13 Jul 2000 04:00:00

Quote:
> Well I got a quote for repair and faxed to Air France as told...see
> what they actually tell me tomorrow.

So what was the dollar amount to repair the damage.
I looked at your images and I'd like to see if my guestimate
matches your quote.

Quote:
> BTW the images (do you think the finbox has to be changed?) of the
> impact are here: http://i-fovea.com/~serge/Windsurf

If the finbox is still solid in it's cassette, then there is
probably no need to do anything to it.
That damage looks fairly easy to repair, just remove the shattered
glass/plastic/foam  down to something solid, and build it back up
in layer to the original shape and then glass and paint it.
At least the board didn't get wet, which will make the repair go easier
and much faster, with max. potential for a long lasting, good looking
repair.

Quote:
> That's loss of sail time anyway...
> --
> serge

--
sailquik US 7011
Sailworks/Starboard/F2/MPB/System B/True
Ames/Chinook/Kokatat/Da Kine

Sent via Deja.com http://www.deja.com/
Before you buy.

 
 
 

Board seriously damaged in airplane

Post by Miguel Sainz Serr » Thu, 13 Jul 2000 04:00:00

Quote:

> Well I got a quote for repair and faxed to Air France as told...see what
> they actually tell me tomorrow
> BTW the images (do you think the finbox has to be changed?) of the impact
> are here: http://i-fovea.com/~serge/Windsurf

> That's loss of sail time anyway...
> --
> serge

Whaaaaaaoooo!!! I saw the pictures and that is scary!!!

From what I see from the pictures, probably it shouldn't be necessary to
change the fin box. But without touching the board I can not tell for
sure. I use to repair boards for a shop and those cracks in the rail are
very common in production boards... that seam between the two decks is
weak compared to the decks themselves (that's why I prefer custom
boards!!!) however it wont be difficult to repair...

Anyway... two weeks ago I brougth 3 boards in a Maui Magic boardbag from
Spain to L.A. (through Paris) in Air France and everything came
perfectly and they only charged me 50 bucks (the people at the checkin
made a mistake!!!)... The breaks you got on your board are very rare and
strong... you should change your board bag!!!

Good winds

Miguel  
--
--------------------------------------------------------------------------
 Miguel Sainz

 University of California, Irvine        
 536 Engineering Tower                   ICQ #: 4717273
 Irvine, California 92697-2625           phone: (949) 824-2481
--------------------------------------------------------------------------

 
 
 

Board seriously damaged in airplane

Post by Gary Woo » Thu, 13 Jul 2000 04:00:00

... which reminds me of a story told by a friend of mine...

He was flying from Ottawa to Portland for some gorge sailing, and had his new
board and sails (along with a boom and mast and other miscellaneous stuff)
perfectly wrapped and re-wrapped in a big coffin bag.  While he changed planes
in Toronto, he anxiously watched to see if the gear would make it, ready to jump
ship rather than leave his stuff behind.  He saw the luggage train approaching,
and witnessed his bag flip from the top of the heap and hit the tarmac nose
first.  Somehow the nose of the bag was also ripped open (he always got a bit
weepy at this point).

Once the driver realized the Godzilla of luggage had toppled, he meandered back
over to the beast, hoisted the back end of it onto one shoulder, and dragged the
bag nose down across the runway to the plane.  Evidently you could even see the
tip of the board sticking out at this point...

I beleive he had several doubles while on the flight to qualm his fears.  After
some ranting, a nose repair and writing off some serious wear to his sails, he
managed a decent sailing vacation.  As for restitution from Air Canada (?), I
beleive he got nada.

Gary

Quote:

> Mike, you crack me up.

> The tough part is proving that Magilla Gorilla stomped on your new Richard
> Greene V2Max proto on purpose.  And that's the rub.  (Try*** in the
>***pit with a video cam.)
> Dan Weiss

 
 
 

Board seriously damaged in airplane

Post by duboi » Fri, 14 Jul 2000 04:00:00

What a coincidence, a friend of mine got his Techno 283 damaged in
exactly the same spot. This was also done during a flight back from
Miami to Hong Kong. Fortunately for him, the seam did not split so he
left like that without repair. Since then he has alsways been wondering
why he is always pulling to the right ;-)

Francois

Quote:

> Well I got a quote for repair and faxed to Air France as told...see what
> they actually tell me tomorrow
> BTW the images (do you think the finbox has to be changed?) of the impact
> are here: http://i-fovea.com/~serge/Windsurf

> That's loss of sail time anyway...
> --
> serge

 
 
 

Board seriously damaged in airplane

Post by Peter Bura » Fri, 14 Jul 2000 04:00:00

I ordered a new board from a shop and they sent it by Delta Air Cargo,
$75 as I recall.  The board had a minor dent in the bottom about 1/2
inch wide and a foot long.  I'm guessing someone gave it a shove to get
it in the cargo hold and that's where the dent came from.  I filed a
claim with Delta air cargo and an adjuster came out to see the board.
He cut me a check for $750, the max allowed by the shipping contract,
and let me keep the board.  I've never noticed that dent while sailing!
What comes around!...
 
 
 

Board seriously damaged in airplane

Post by RMoore » Sat, 15 Jul 2000 04:00:00

Quote:
>I ordered a new board from a shop and they sent it by Delta Air Cargo,
>$75 as I recall.  The board had a minor dent in the bottom about 1/2
>inch wide and a foot long.  I'm guessing someone gave it a shove to get
>it in the cargo hold and that's where the dent came from.  I filed a
>claim with Delta air cargo and an adjuster came out to see the board.
>He cut me a check for $750, the max allowed by the shipping contract,
>and let me keep the board.  I've never noticed that dent while sailing!
>What comes around!...

That was then, now days the shipper is going to say that the cargo wasn't boxed
properly and will shift the blame back to you or the person who shipped. This
guy will be lucky to get anything.