IMHO it's a bigger problem than most boat builders and sellers realize:
nobody wants to lay out big bucks for cruising boat for a salesperson
that treats them like an idiot.
> In many cases, the "salesmen" at boat shows are temporary help who have
> no knowledge of boats at all...the dealers hire them as "greeters" to
> head off complaints about "standing there for half an hour before anyone
> even bothered to speak to me." They're easy to spot...they're the ones
> wearing leather soled shoes. :-)
> > If you really want to be a social outcast, bring along a small notebook
> > and a flashlight. In many cases they won't even let you on board the
> > demo boats.
> I've never seen that happen, or even heard of it before. If it ever
> happened to me, I'd insist on being allowed to board. OTOH, if you
> aren't the confrontational type, you could just carry a pocket recorder
> and a penlight in your pocket that aren't obvious till you ARE aboard.
being a redhead. The problem is crowds. With 500 people all trying to
look at a boat, somebody has to wait in line. And if the cheif
salesclown doesn't like your looks, you're last....
> There's no excuse for poor sales help, but the last thing a guy trying to sell
> boats on commission needs to deal with is
> being unable to show prospects around a vessel on a busy afternoon at a boat
> show because some scholar with a flashlight has the***pit hatch up (while he
> jots down page after page of notes on a yellow tablet). It's only smart for
> a salesperson to prioritize serious buyers over lookie loos.
including how I was treated. And who's to say that the other potential
customers may not be interested in what I'm finding? Only a salesperson
who has something to hide need fear the flashlight!
> bring your wife. Most salespeople realize that a married man shopping without
> his wife will be in
> deep caw caw when he gets home if he spends more than
> $10 or $20 without permission. For years the terminology was "a one-legged up"
> when a salesperson had to deal with
> a married man shopping by himself: a much poorer selling
> opportunity than the highly desirable "full load" where husband and wife are in
the opportunity to inspect the boat for myself, and have a few questions
answered intelligently. That doesn't take "salesmanship" it takes some
knowledge of the product. It's scary to think anyone would buy a
cruising boat based on soapy smiles and glad-handing from some
> Sales 101: "Identify the buyer and the decsion maker. They are not always the
> same person." When a married couple is shopping for a major purchase, bet on
> the woman as the primary decision maker and you'll be right far more often
> than wrong. Pretty good odds. Hubby may pick out the
> car or the boat or the what have you, but having been involved in thousands of
> sales I can tell you who keeps the checkbook (and writes the check): over 90
> percent of the time it comes out of a purse rather than a pocket.
> Sell the husband, close the wife.
wifey-poo likes the curtains.
I'm afraid you and I are looking at things from the exact opposite ends
of the stick. I hope some boat-shoppers are following this thread!
This is not to say that my wife doesn't have a major input on decisions.
In fact she made the call on our last boat- but it was a racing-class
Fresh Breezes- Doug King