Amy the angel at Unicycle.com

Amy the angel at Unicycle.com

Post by digigal » Sat, 05 Jun 2004 03:35:00


Just wanted to relay my most recent experience with unicycle.com.  When
I was looking to buy, I considered ebay, but then checked into uni.com
and decided for the extra $10 or so, it would be worth going with an
actual company.  

The other day I used the wrong sized allen wrench and stripped one of
the bolts on my seatpost clamp.  Took it to the LPS, they had to drill
it out.  Took it home to adjust it & found out the threads inside the
clamp are now half gone.  Also, my pedal has been making a popping noise
(saw something about that in another thread so figured the pedal was
about to bite it.)

Anyway, I called unicycle.com.  I talked to Amy, she offered a new
seatpost clamp for half the price of what I was quoted by the LPB, no
tax, no shipping, and she's even throwing in a new pair of pedals no
charge.  Try getting that kinda service from the ebayers!  Thanks, Amy.

--
digigal1 - You call this middle age??

Omni for Uni and Uni for Omni!
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Amy the angel at Unicycle.com

Post by U-Tur » Sat, 05 Jun 2004 04:27:06

That has been my experience too with unicycle.com, both as a retailer
and a distributor.  Their customer service is really good.  

Those of us in the unicycle community have a vested interest in keeping
our customers happy with solid products.

--
U-Turn - Member of Generation XO

Weep in the dojo... laugh on the battlefield.

'29er Tire Study' (http://u-turn.unicyclist.com/29erTireStudy/)

'Strongest Coker Wheel in the World'
(http://www.unicyclist.com/gallery/albup39)

'New York Unicycle Club' (http://www.newyorkunicycle.com)

-- Dave Stockton
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